If it is the image quality problem, then the latest release of FW 2.0 and the upcoming release will solve the problems. If it is a mal-function camera, then please contact your dealer.
Just FYI, our return rate for 2008/2009 models (including the 2009 Bushnell) is less than 1%. Our return rate for 2010 models so far is less than 0.1%. Hope this gives you an idea how seriously we handle quality control and customer satisfaction.
Bought 4 SG560 last 2 weeks and 1 SG560V last week (5 total) , I do not know how much plainer to state that 2 of the 5 have not run more than 24hrs with out just STOPPING. That is 40% for ME......I just came from setting them out again to make sure I did not do anything wrong setting them up. Setup with new (tested) USA made Procell Duracells and new 2gb Sandisk card. Formatted the SD cards with the cameras, set on 1 photo, 30 second interval, camera mode, and this time set them to 3mp to see if that makes any difference. Will check them again in a couple of day and respond.
Both are v1.08
All were purchased from "On Line" dealers so I can't imagine dealing with them for malfunctions being easy.