I just wanted to say that I purchased a SG550 from Gray Wolf Woolens and was very impressed with their Customer Service. I ordered my cam from them because they were listed on HCO's website as an authorised dealer
This is a quote from Cindy at HCO when I was having problems with my SG550.
I received my camo SG550 wed. 12-17-08 from Gray Wolf Woolens (HCO authorized dealer)
I love this little camera but I'm having major problems.........
Cindy at HCO replied to me:
This camera seems to be defective! Sorry about that!
Did you purchase from local store or the website? If local store, please go ahead and get a replacement in the store and kindly ask Jeff to call HCO if he has any questions. If from website, our warranty department will contact you within 24 hours for warranty service.
I'll take a log of this issue and hammer the QC guys!
for the full thread.
After this HCO dropped the ball big time on me
but throughout the ordeal Jeff at Gray Wolf Woolens was constantly emailing me to confirm that I was being taken care of.
My Youtube trailcam channelhttp://www.youtube.com/user/dbaxter47
Gold, Silver and Lead …Freedom’s precious metals
2 HCO Scoutguard SG550's
2 Bushnell 119466's
1 Spypoint FL-A
1 Primos DPS
1 Covert MP6 (STOLEN!)