2012 EYECON Storm Camera Review - April 27, 2012 Back to Main Review Page
   

2012 EYECON Storm


 

2012 Eyecon Storm 36 count Black IR 9 MP digital camera review

I will start this review by saying that as of now we have no idea if this company will actually support this camera. I have tried to E mail them and I have also tried to phone them and have had zero success contacting them. Our collection of material during the ATA show has given us a good long time to get hold of them. We see that this camera is now becoming available through some catalog outlets. 

We have acquired our test unit and will proceed with the review as normal. We are also asking for any input from the field from other users. This request is because this is the first year and the need to keep other potential purchasers informed is essential. 

Out of the box first impression was that I am looking at a WGI camera in a different case. Buttons and programming are very much the same. The power arrangement is 6 of the old big C cell batteries which makes this camera not exactly in the mini class. The outside case is a good brown fall camouflage color. Both the array and PIR sensor are blacked out. There is a cable grove across the front of the camera that is similar to the old Scoutguard 550. 

The camera is about seven and a half inches high and four and a half inches wide. It sticks out off the tree about three inches. The Array is in an arch over the main lens and the PIR sensor is just below. This is in the top half of the camera. The bottom half is a drop down door that exposes the view screen (2.5 diagonal) with the control buttons just below. The SD card slot is up under the edge below the array behind the door. There is no internal memory. There is no USB port or TV out jacks. There is an optional rechargeable battery pack that can be snapped onto the back for extended battery life and will work with the internal cells. There is an advertized 1 year warranty, which will only be functional if company access finally becomes available and a reliable customer service is established. In the mean time I would insure that the purchase place has a very good return policy with a return label like Cabelas in case the company fails to become accessible. There is no security built into this camera other than the cable grove. 

The image sensor is 5 MP and is interpolated up to 9 MP for the top resolution. Delay is advertized as being down to 10 seconds. Most other specifications are relatively standard except for the claim of being a true invisible flash, which will be tested very shortly. 

Documentation did not have a specification chart but most of the instructions were easy to follow. At the tail end of the booklet was the warranty data which calls for a mandatory mail in card to authorize the use of the warranty. It is a one year setup and like Bushnell it is a pay to play type that requires $20 fee to get it looked at. The back board in the package did however have the camera specifications printed on it. 

The initial dark room tests showed that this camera will qualify as being black flash. The temperature was at about 70 degrees but it seemed that the sensing was not as good as it should be. Casual moves did not seem to trigger the camera. I would have to take a full step to the side to make it trigger while watching the array through the black flash analyzer. It will also be interesting to see if it will make that 1/3 of a second advertized trigger time when we put it on the bench. There is a very noticeable filter clunk at transition. I could hear it very easy at 20 feet. The SD card instructions say best up to 16 gigs but will take up to 32 gigs. The instructions also state that the SD card needs to be the SDHC type. 

I was getting ready to do the drop and leak tests and boy does it leak. When latched closed the latch still has over a 32nd of an inch play which allows the door to not close tightly. I had to shim the latch to get it to close tight enough to be somewhat weather resistant. I also contacted a friend who also has one and he also had to shim his latch to protect his camera he received yesterday. 

We are going to put it on the bench and get a trigger time then get range tests then this thing is going to be shelved once that is finished. It cannot be deployed as is. Maybe later in the year when these have been pulled back and fixed, we might try again. 

The trigger tests got performed and as suspected they did not meet the advertized specifications. In fact this camera is fast but our tests showed times that were more that double the advertized amount. The range/8plate tests showed very weak color and fuzzy night pictures. The black/white color in the night pictures was good. 

To further clarify the contact data, I have not attempted to contact the company since I have had the camera in house the past three days. Until we hear positive proof of customer service, we can not give any additional information on that. This review is closed.

04-30-2012 update:  Out of the blue came some correspondence and there is a company associated with the phone numbers and E mail addresses. Some how all attempts went south and probably into some spam filter along the way. From what we understand at this point is only a few units actually made it into the market.  Once everything is OK, we should have a replacement unit to re do the review. Anthony has been in contact with them today.

05-01-2012 update:  After being contacted by E mail to Anthony we have now been able to actually establish that the 800 number does work. Previously when I called that number I would get no recording. Now there is a recording that states to wait for available CS person to answer. That problem is solved. Now all we need is a camera that does not leak.

06-08-2012 update:  We received communications (generated by their customer service) that led us to believe that the issues have been corrected so we again made another purchase. We congratulated the company on their fast work on this camera only to find out that nothing was done and the original cameras were still being sold. Our new unit did in fact verify this and we were very surprised. Their feeling about this was that the inside switches are if fact sealed and the water pooling inside the camera would not be an issue. We still feel this is wrong and the day/night temperature changes would cause moisture to migrate up through the areas like the SD card slot to the inside of the camera where it would be trapped and during the cool times would fog the inside of the main lens as we have had happen many times in the past on other cameras with like issues. The company did tell us they are working on the updated cases and when available we would have these to continue. The review will remain closed until we again receive a verified updated camera to continue the review.

06-21-2012 update:  Being this bad water leak situation has dragged out and corrective action should have happened by now. We emailed the company for an update and they only answered by phone. The conversation basically stated that their attempt to take corrective action to the water leak has failed. They stated that their method of correction would only result in the latch breaking. They further stated that they were just going to go ahead and sell the cameras as is and just take the hits on water damage as it happens. Please read the copy of page 18 taken from their own manual about moisture in the camera and you make up your own mind if you would want to go head and own one of these cameras. This review is closed and will not be revisited unless there are improvements made.

 

 

 

Trigger Tests
(without flash 0.78s)

(with flash 0.84s)

 

Dead Pixel Test
 


Flash Range

Day Range/8 Plate

 

 

 


Video Samples

 

 

 

   
   
   
   

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