- Fri Dec 27, 2013 7:17 am
#301838
Yesterday I called Master Lock Cust. Service and spoke with Mike.
My problem is with 5/16 Python Cable Lock Camo.
This set is new,(4 keyed alike).
The problem is they do not release (open) after being locked.
They are lubed, and they were not frozen.
I was close to using a cable cutter on one to remove from tree.
Mike requested I pay to ship them back and they would see if it was their problem.
If it was from manufacturing they would replace with black and yellow cables, not camo,
and they would not be keyed alike to original set.
I told Mike that was unacceptable and I would consider it a loss and move on.
I own 2 dozen of these, I assume it must be operator error on my end.
Darrell.
My problem is with 5/16 Python Cable Lock Camo.
This set is new,(4 keyed alike).
The problem is they do not release (open) after being locked.
They are lubed, and they were not frozen.
I was close to using a cable cutter on one to remove from tree.
Mike requested I pay to ship them back and they would see if it was their problem.
If it was from manufacturing they would replace with black and yellow cables, not camo,
and they would not be keyed alike to original set.
I told Mike that was unacceptable and I would consider it a loss and move on.
I own 2 dozen of these, I assume it must be operator error on my end.
Darrell.