No doubt, but do you know of any trail camera companies that do as you think Covert should do? Realistically speaking, what you are suggesting is unobtainable with the pricing structure on most trail cameras. I don't think anyone honestly think that camera companies on the retail side actively write code for firmware updates, and anyone honestly wouldn't expect the Code Builders in China to care until it affects the bottom line. That is why ALL camera companies replaces the cameras under warranty instead of dealing with firmware updates.
That's kind of a generalization. Reconyx posts firmware updates on their Support page. They haven't offered an update for RapidFire models since 2011, but that version is still on their site. But it was for all
RapidFire cams; Outdoor, Professional, and Security, and not restricted to a certain range of serial numbers. Firmware for HyperFire cams was updated in May, and there was one version for non-cellular cams and one each for AT&T, T-Mobile, and Verizon cams.
Ltl Acorn has a button in their Setup program that takes you to a page with ten different files you can download. Unfortunately, there's not a lot in the file names or the descriptions for the files about what models the various files are for. I think I tried V1.2.027 in one of my 5210MMs, but that's for the SMS-capable ones. It didn't seem to harm anything, but I went back to V1.2.025.
At least they're .RAR (compressed) downloads, and there might be a readme (.txt) file included that gives a little more information.
I would wager that the reason Covert don't provide a lot of firmware is because many people are not familiar with which one is correct how to install it. And when you install different versions for your cameras you make a mess.
I'd say installing "incorrect" rather than "different" versions can make a mess.
Installation is easy, maybe too easy. For most cams, the method is put the file on a memory card, insert the card in the camera, and switch the camera on. For Ltl Acorn, you have told hold down the OKAY button while throwing the switch to "Test," and then wait until the display says it accepted the change. But yeah, if there are any cams that should not
get the new firmware, that should be prominently posted on the page.
Okay so don't put them all on the website. Leave the latest one on the site but SAVE the rest of them so in case something like this happens they can help the customer out. That's all it would have taken in this case.
What tbone303 said. At least have some kind of warning about "only for use in XYZ-60 cameras with serial numbers ####### and above."
Someone could still find a way to mess it up, but I'll bet it would cut down on the problems going on now.