- Fri Jun 17, 2016 2:00 pm
I have sent two of my Gocams into Spartan for the base level update. I called and it was a bit of an awkward conversation when I tried to explain that my scheduled events and HD pic requests were not working. I did mention the feedback I got here. It got to the point I got a response of "dude, where did you get these cameras?" I bought the cams from an authorized retailer and they must be early manufactured models as thought here. It was just kind of an odd response and didn't leave me with a great CS experience. Anyway, they are in the mail.
I was playing with my other three Gocams (all five are GC-ATTb), putting in new cards and new lithiums to set out tomorrow. These all do scheduled events and send HD pics. I made sure each cam was working by manually test sending a pic. I noticed something odd. The two I sent in, when I manually send a pic, it says something along the lines of "Sending Sending Sent" on the screen.
The three I have with me now do something different. They say "Setting" and then flash a fraction number on the screen (assuming these are steps). It'll go through the numbers to completion and says sent. Each camera has a different number of steps - one had 7, one had 8, and one had 9 - dead serious! The cameras that had 8 and 9 steps took longer to send. Both of those cams said Failed:108 before it started sending through the steps. Ultimately they all sent the manual pic and that works for me, but these cams must have some variation of the firmware or software amongst the same model numbers and as a result variation in performance (transmission time). All of mine say GC-ATTb.
All of these three cams have the November 2015 firmware date out of the box new.