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Spartan GOCam App Update Issues

Posted: Thu Jul 20, 2017 10:48 am
by phalanx
So I discovered yesterday the app automatically updated likely on Tuesday. After re-authenticating I no longer have any of the pics I had saved, the app will no longer rotate to landscape mode and when I tap on a pic that came in after the update, it causes the app to shut down. Is anyone else having these issues?

Thanks
John

Re: Spartan GOCam App Update Issues

Posted: Thu Jul 20, 2017 11:01 am
by johnnydeerhunter
There are a few bugs with the update, they should be resolved very quickly. Are the pics still in the folders in your gallery?

Re: Spartan GOCam App Update Issues

Posted: Thu Jul 20, 2017 11:25 am
by phalanx
Thanks JDH. Not on the app but they seem to be on the website so not a total loss.

John

Re: Spartan GOCam App Update Issues

Posted: Thu Jul 20, 2017 1:14 pm
by johnnydeerhunter
Just remember they are only there for 30 days.

Re: Spartan GOCam App Update Issues

Posted: Thu Jul 20, 2017 8:55 pm
by phalanx
Pics are now back on the app. Still no landscape mode and when I tap on the pic to enlarge it still shuts down the app but I am happy to have the pics back.

Re: Spartan GOCam App Update Issues

Posted: Fri Jul 21, 2017 4:38 am
by johnnydeerhunter
Go to the app store and update the app. Restart your phone after the update.

Re: Spartan GOCam App Update Issues

Posted: Fri Jul 21, 2017 9:46 am
by 27jr
Which app?

Re: Spartan GOCam App Update Issues

Posted: Fri Jul 21, 2017 11:27 am
by LibbyLA
Search for Spartan Camera.

Re: Spartan GOCam App Update Issues

Posted: Fri Jul 21, 2017 3:07 pm
by code1
I have a brand new looking spartan app today :)

Looks like they updated it

Re: Spartan GOCam App Update Issues

Posted: Fri Jul 21, 2017 7:12 pm
by phalanx
Reloaded as suggested. Have to wait for the pics to load back up before I can try anything.

Re: Spartan GOCam App Update Issues

Posted: Fri Jul 21, 2017 9:29 pm
by bowhtr1
Lost all my pictures on my phone also. No problem they are on the Web portal site. More pictures coming in.

Re: Spartan GOCam App Update Issues

Posted: Sat Jul 22, 2017 6:03 am
by johnnydeerhunter
Lost all my pictures on my phone also. No problem they are on the Web portal site. More pictures coming in.

Are they still in your phones photo gallery? They should be.

Re: Spartan GOCam App Update Issues

Posted: Sat Jul 22, 2017 8:06 am
by bowhtr1
Yes some are there but not all.

Re: Spartan GOCam App Update Issues

Posted: Sat Jul 22, 2017 8:09 am
by johnnydeerhunter
The ones that aren't there are they the more recent ones?

Re: Spartan GOCam App Update Issues

Posted: Sat Jul 22, 2017 9:35 pm
by bowhtr1
Yes the most recent ones.