- Fri May 13, 2016 8:27 pm
#343795
Problem just started about two hours ago.
Cam is in backyard and I triggered it while mowing. I checked my app to see if it took pics, and it showed alerts. while on the wifi only, I asked it to download pics. So, it started....and hasn't stopped. It's just showing the download icon consistently with the arrow just moving as it does, but with no updates.
Go to the portal on my laptop and the updated pics are there.
1. I removed and re-authenticated the camera on the app. It just showed it was doing the same thing when it was re-added (downloading).
2. I turned cam off and restarted - it showed full bars.
3. I've tried to download instantly via data on my phone and no change - still showing the download taking place.
Been like this for two hours now. The portal shows about 6 pics now that the app hasn't downloaded since it is in a perpetual state of downloading.
I'm a little concerned the camera is trying to upload as well this whole time, but I would think turning it off would have halted that operation. It's more likely that it's something between the portal and the app since the portal is showing the updated pics. But, this is a head scratcher.
Cam is in backyard and I triggered it while mowing. I checked my app to see if it took pics, and it showed alerts. while on the wifi only, I asked it to download pics. So, it started....and hasn't stopped. It's just showing the download icon consistently with the arrow just moving as it does, but with no updates.
Go to the portal on my laptop and the updated pics are there.
1. I removed and re-authenticated the camera on the app. It just showed it was doing the same thing when it was re-added (downloading).
2. I turned cam off and restarted - it showed full bars.
3. I've tried to download instantly via data on my phone and no change - still showing the download taking place.
Been like this for two hours now. The portal shows about 6 pics now that the app hasn't downloaded since it is in a perpetual state of downloading.
I'm a little concerned the camera is trying to upload as well this whole time, but I would think turning it off would have halted that operation. It's more likely that it's something between the portal and the app since the portal is showing the updated pics. But, this is a head scratcher.