Use this forum for the discussion of all things related to the use of cellular trail cameras. The discussion of different models/manufacturers, service providers, problems, tips & hints for ease of use are all welcome here.
By phalanx
#350374
So I discovered yesterday the app automatically updated likely on Tuesday. After re-authenticating I no longer have any of the pics I had saved, the app will no longer rotate to landscape mode and when I tap on a pic that came in after the update, it causes the app to shut down. Is anyone else having these issues?

Thanks
John
User avatar
By johnnydeerhunter
#350375
There are a few bugs with the update, they should be resolved very quickly. Are the pics still in the folders in your gallery?
#350377
Just remember they are only there for 30 days.
By phalanx
#350384
Pics are now back on the app. Still no landscape mode and when I tap on the pic to enlarge it still shuts down the app but I am happy to have the pics back.
#350388
Go to the app store and update the app. Restart your phone after the update.
User avatar
By bowhtr1
#350406
Lost all my pictures on my phone also. No problem they are on the Web portal site. More pictures coming in.
#350414
Lost all my pictures on my phone also. No problem they are on the Web portal site. More pictures coming in.

Are they still in your phones photo gallery? They should be.
User avatar
By bowhtr1
#350417
Yes some are there but not all.
#350419
The ones that aren't there are they the more recent ones?
User avatar
By bowhtr1
#350427
Yes the most recent ones.
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